Many of our best employees would rather stay under the radar so to speak. However, we can’t help but notice them for the great work and service they extend to our customers. One such employee is our veteran driver Jim Mattingly who works at our Paoli store. Jim is a staple but not just because he has been there so long. He has earned the right to be considered one of our very best.

There is not much that Jimbob, as he is known, does not do. You might see him writing a ticket at the counter, preparing a load for delivery, or helping a customer by meeting him with sales samples at the jobsite. What? Yes, you heard me, Jim is even skilled at estimating and committed to the sales and success of our store.

This commitment has been demonstrated most recently on two consecutive Saturday mornings this spring. On the first Saturday, Jim was scheduled to be off, however, a customer who needed Jim’s skillset on the job asked for help. On his day off, Jimbob prepared sales samples, brochures, and other items in preparation to make a sales call. Jim gave excellent customer service as he went the Extra Mile for his customer.

This kind of thing is not a “one-off” for Jimbob as we have observed him excel over the years. Actually, on the following Saturday morning, something special happened as well. Store manager LaDonna Hawkins had unknowingly accepted a 5:00 AM delivery for a block truck that would need to be unloaded. When she realized what she had done, it was too late to change. LaDonna leaned on Jim and asked if he could be there to unload. So, on his day off at 5:00 AM, without complaint guess who was out there unloading the truck…..you guessed it, Jim Mattingly.

It is with people like Jim who set us apart. We go the Extra Mile often as our employees are encouraged to be better than our competition. We do this with Extra Milers like Jimbob Mattingly.